The Platinum Experience

Free Estimates

Once your free estimate is scheduled, our design and sales specialist will visit your home at a time that works best for you to take measurements of the desired outdoor space. During this visit, we’ll explore various paver options from Belgard and Unilock, as well as decking materials from TimberTech Azek and Trex, while addressing any questions you may have. At Platinum Deck and Patio, we prioritize understanding your vision and needs, ensuring we create a plan that makes your outdoor space both unique and functional. Your specialist will guide you through the entire process, from planning to providing you with a detailed estimate proposal at no cost.

Questions and Moving Forward with Platinum Deck and Patio

Our team is here for you around the clock. Whether you have questions or are ready to move forward with your proposal, don’t hesitate to call, text, or email your Platinum Deck and Patio Design and Sales Specialist. Their phones are always on and ready to assist you with whatever you need.

Clients often reach out to discuss final adjustments to their proposals, so feel free to contact us for any reason. After our design and sales team addresses your questions or helps you make changes, we only require a 20% down payment to secure your place in our schedule.

Design Consultation

Platinum Deck and Patio will arrange a design consultation, during which your design and sales representative will visit your home alongside our Production Manager. This meeting is essential for taking final measurements and discussing the project scope to ensure that everyone is aligned on all details.

During this consultation, we’ll finalize the colors for your project. At this stage, we kindly request the next 40% of the project cost. After this is completed, we’ll schedule the start date for your project, and our talented crews will get to work on building the outdoor space of your dreams.

The Deck and Patio Building Process

Deck Footing and Foundation

A strong foundation is key to any deck. Proper footings support the deck’s weight and prevent frost heave, which occurs when the ground shifts from freezing and thawing.

To prevent frost heave, we use two strategies:

1. Footing Depth: We install footings 42 inches deep, below the frost line, following the International Building Code. 

2. Diamond Piers: In areas with weak soil, we use Diamond Piers, which use long metal rods to provide better frost heave protection than traditional concrete footings. 

The Deck Ledger Board 

After installing the footings, the ledger board is attached to your house to secure the deck. We use FastenMaster LedgerLok screws to connect the ledger board to your home’s floor joists, ensuring the deck has the necessary support and strength. 

For taller decks, we also install four Simpson Tension Ties for added stability. At Platinum Decking, safety is a top priority, and we never cut corners in building a strong, secure deck.

The Deck Frame 

Once the ledger board is secured to your home’s floor joists, framing begins. Depending on the deck height and load requirements, we use 4×4 or 6×6 posts, fastened to the footings with galvanized bases to prevent movement over time. The posts connect to beams, which support the deck joists, spaced 16″ or 12″ apart based on your decking material. 

4×4 posts are also used for securing the railing, fastened with Thruloks or Thrubolts for safety. To prevent lateral movement and enhance durability, stiff blocking is installed between the joists, ensuring your deck remains sturdy and safe for decades.

Installing the Decking and Fascia 

Once the deck frame is complete, we begin installing your composite decking and fascia. The process may vary based on materials and design, but we use color-matched screws for perimeter boards and hidden fasteners for the main deck area to create a clean look. 

We typically start with the “nose board,” the furthest from the house, then move toward the house, using hidden fasteners for most boards. Regular measurements ensure tight, even spacing, around a quarter inch, allowing proper airflow to dry the deck after moisture exposure. 

After the decking is installed, we attach fascia to the rim-joist for added aesthetic appeal. Although fascia has no structural role, it enhances the deck’s appearance, giving it a polished finish. Vertical skirting, using deck boards beneath the fascia, is also an option for additional style. 

We work with top composite brands like Trex and TimberTech Azek to ensure lasting quality.

Patios 

At Platinum Patio and Pavers, we take extra care in building a durable, long-lasting paver patio. We begin by excavating 8-10 inches into the ground—more than twice as deep as many other landscape companies. This deeper dig ensures a strong foundation. We then fill the area with crushed limestone, which is ideal for drainage and strength. The limestone allows water to filter safely through, directing it away from your home, preventing any potential water damage. 

On top of the limestone base, we lay down landscape fabric to prevent weeds or unwanted plants from growing through your patio. Next, we add another layer of crushed limestone for added stability, followed by leveling sand to ensure a smooth, even surface for the pavers. Finally, we install high-quality Belgard concrete pavers, known for their durability and style. 

To secure the patio, we use Perma-Edge Technology, which offers superior edge stability compared to the typical plastic edging often used by others. This method ensures your patio stays in place and retains its polished look for years to come. 

Our commitment to quality and attention to detail is reflected in the feedback from our clients—earning us consistent 5-star reviews. Whether for entertaining or relaxing, a Platinum Patio and Paver project is built to last and enhance your outdoor space. 

Deck and Patio Payment 

At Platinum Deck and Patio, we aim to make the payment process simple and client-friendly. To reserve your spot on our schedule, we only require a 20% deposit upfront. We believe in trusting our customers, so we keep the majority of the cost in your hands until the project progresses. 

About a few weeks to a month before your project begins, during the design consultation, we’ll ask for the next 40%. The final 40% isn’t due until the work is completed to your satisfaction. We pride ourselves on delivering high-quality results and look forward to earning your 5-star review once everything is finished.